Refund policy
Return & Refund Policy
Last Updated: October 27, 2026
All Sales Are Final
All sales are final. We do not accept returns, exchanges, or refund requests for any reason, including buyer’s remorse, incorrect orders placed by the customer, or a change of mind.
Please carefully review your order before completing your purchase.
Damaged or Defective Items
If your order arrives damaged, defective, or incorrect, please contact us at roamclothing.shop@gmail.com within 7 days of delivery.
Include your order number, a description of the issue, and clear photos of the item if applicable. We will review your request and determine an appropriate resolution in accordance with applicable law.
Cancellations
Once an order has been placed, we cannot guarantee that it can be canceled or modified. Orders may be processed quickly, so please ensure all order details are correct before purchasing.
Shipping Issues and Lost Packages
Once an order has shipped, we cannot guarantee delivery dates. If your package is lost, significantly delayed, or marked as delivered but not received, contact us at roamclothing.shop@gmail.com so we can help investigate the issue.
Exceptions Required by Law
Nothing in this policy limits any rights you may have under applicable consumer protection laws. Where a refund, replacement, or other remedy is legally required, we will comply with applicable law.
Contact Us
If you have questions about this policy or need assistance with an order, contact us at:
Email: roamclothing.shop@gmail.com
Brand: ROAM