Terms of Service

Last Updated: October 27, 2026

1. Overview

Welcome to ROAM. Throughout these Terms of Service, the terms "we," "us," and "our" refer to ROAM.

We operate this online store and website, including all related information, products, features, and services, to provide you with an online shopping experience.

Our store is hosted by Shopify, which provides the e-commerce platform that allows us to sell our products.

By visiting our website, browsing our products, or making a purchase, you agree to these Terms of Service and any policies referenced in them. If you do not agree to these terms, please do not use our website or services.

2. Eligibility and Use of Our Website

By using our website, you confirm that you are at least the age of majority in your jurisdiction or that you have the required permission from a parent or legal guardian.

You agree to use our website only for lawful purposes and in accordance with these Terms of Service.

You may not use our website to engage in fraudulent activity, violate applicable laws, interfere with website operations, or infringe upon the rights of others.

3. Products and Descriptions

We make reasonable efforts to display our products, descriptions, colors, and images as accurately as possible.

However, colors and appearances may vary depending on your screen, device settings, lighting, and other factors.

As our products may be made to order through a print-on-demand fulfillment provider, minor variations in printing, placement, or product appearance may occur.

We do not guarantee that every product will appear exactly as it does on your screen. This does not limit any rights or remedies available to you under applicable law.

We reserve the right to update product descriptions, discontinue products, or modify product availability at any time, subject to applicable law.

4. Orders and Acceptance

When you place an order through our website, you are submitting a purchase request.

We reserve the right to review, refuse, or cancel orders where permitted by law, including orders suspected of being fraudulent, unauthorized, or placed in error.

An order confirmation email does not necessarily mean that an order has been accepted for every purpose or that fulfillment has begun.

If we cancel an order after payment has been collected, we will provide any refund required by applicable law.

You are responsible for providing accurate billing, shipping, and contact information when placing an order.

Please review your order carefully before completing your purchase.

5. Prices and Payments

All prices are displayed in the currency indicated at checkout.

Prices, discounts, and promotions may change without notice, but changes will not retroactively alter completed purchases except as permitted by law.

You agree to provide current, complete, and accurate payment information for purchases made through our store.

Payments are processed through the payment methods and providers available at checkout. Your transaction may also be subject to the applicable payment provider's terms and conditions.

You are responsible for applicable taxes and other charges disclosed at checkout, as required by law.

If a pricing or product listing error occurs, we may take appropriate corrective action as permitted by law. If an order is canceled after payment, any refund required by law will be provided.

6. Final-Sale Policy

All sales are final. We generally do not accept returns or exchanges for buyer's remorse, a change of mind, incorrect size or color selections, or incorrect orders placed by the customer.

Please review product details, sizing information, shipping information, and your order carefully before purchasing.

This policy does not eliminate any rights or remedies required under applicable law. If a product is defective, damaged, incorrect, or otherwise subject to a legally required remedy, please contact us for assistance.

For complete details, please review our Return & Refund Policy.

7. Print-on-Demand Production and Fulfillment

We use third-party print-on-demand and fulfillment services, including PODpartner, to produce and ship certain products sold through our store.

After an order is placed, relevant order information may be transmitted to our fulfillment provider so that the product can be produced, packaged, and shipped.

Production and fulfillment times may vary depending on product availability, order volume, supplier operations, and other circumstances.

Although a third party may produce or ship your order, our store remains your point of contact for questions about your purchase.

We will address order-related issues in accordance with our published policies and applicable law.

8. Shipping and Delivery

Shipping options, estimated delivery times, and applicable shipping charges will be displayed or communicated through our store where available.

Delivery estimates are not guarantees unless expressly stated otherwise. Delivery may be affected by production delays, carrier disruptions, weather, customs processing, or other circumstances beyond our reasonable control.

You are responsible for providing a complete and accurate shipping address.

If you discover an address error, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has entered production or shipping.

If an order cannot be shipped within the timeframe required by applicable law, we will provide the required notice and cancellation or refund options.

For shipping questions, contact us at roamclothing.shop@gmail.com.

9. Order Cancellations and Changes

Because orders may be sent to our print-on-demand provider shortly after purchase, we cannot guarantee that cancellations or changes will be possible once an order has been submitted.

If you need to request a cancellation or correction, contact us as soon as possible at roamclothing.shop@gmail.com.

We will review your request and let you know whether the change can be accommodated.

Nothing in this section limits any cancellation rights or other remedies required by applicable law.

10. Intellectual Property

All content on our website, including text, graphics, logos, product images, designs, photographs, and other materials, is owned by us, licensed to us, or used with permission, unless otherwise indicated.

You may not copy, reproduce, distribute, modify, publish, sell, or commercially exploit our website content without prior written permission from the applicable rights holder, except as permitted by law.

All trademarks, names, and logos displayed on our website remain the property of their respective owners.

Unauthorized use of intellectual property may violate applicable laws.

11. Third-Party Services and Links

Our website may include links to or integrations with third-party services, including Shopify, payment providers, fulfillment providers, and shipping carriers.

We do not control all third-party services and are not responsible for their independent policies, content, or operations.

Your use of a third-party service may be subject to that provider's own terms and privacy policy.

This section does not exclude any responsibility that cannot legally be excluded.

12. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and disclose personal information.

To fulfill orders, we may share necessary information with Shopify, PODpartner, payment processors, shipping carriers, and other service providers involved in operating our store.

Please review our Privacy Policy for additional information about these practices and your applicable privacy rights.

13. Prohibited Uses

You may not use our website or services:

• To violate any applicable law or regulation.

• To engage in fraudulent transactions or payment abuse.

• To infringe upon our intellectual property rights or the rights of others.

• To submit false, misleading, or unauthorized information.

• To transmit malicious code or attempt to compromise website security.

• To interfere with the proper operation of our website or services.

• To collect or misuse other customers' personal information without authorization.

• For any unlawful, abusive, or otherwise prohibited purpose.

We may restrict access to our services or take other appropriate action when we reasonably believe these terms have been violated, subject to applicable law.

14. Errors and Inaccuracies

Occasionally, our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, shipping charges, delivery estimates, or availability.

We reserve the right to correct errors, update information, and take appropriate action regarding affected orders as permitted by law.

We will not use this provision to disregard obligations that apply to completed purchases or other rights protected by applicable law.

15. Disclaimer of Warranties

To the extent permitted by applicable law, our website and services are provided on an "as available" basis.

We do not guarantee that our website will always be uninterrupted, error-free, or free from security vulnerabilities.

Nothing in these terms excludes or limits any warranty, consumer protection, or other right that cannot lawfully be excluded or limited.

16. Limitation of Liability

To the extent permitted by applicable law, ROAM will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or services where such liability may lawfully be excluded.

Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited, including applicable statutory consumer rights and remedies.

This section applies only to the extent permitted by applicable law.

17. Indemnification

To the extent permitted by applicable law, you agree not to misuse our website or services in a manner that unlawfully infringes the rights of others or causes harm to our business.

Where permitted by law, you may be responsible for losses or reasonable costs arising from your unlawful conduct or material violation of these terms.

Nothing in this section creates liability where applicable law prohibits it.

18. Governing Law

These Terms of Service are governed by the laws of the State of California and applicable federal law, without regard to conflict-of-law principles, except where mandatory laws provide otherwise.

Any dispute will be handled in accordance with applicable law and any valid jurisdictional requirements.

Nothing in this section limits consumer rights that cannot lawfully be waived.

19. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our business, website, products, fulfillment arrangements, or legal obligations.

The latest version will be posted on this page with an updated "Last Updated" date.

Changes will take effect as stated in the updated terms, subject to applicable law.

Your continued use of our website after updated terms are posted constitutes acceptance only to the extent permitted by applicable law.

20. Contact Information

If you have questions about these Terms of Service, your order, or our products, contact us at:

Store Name: ROAM

Email: roamclothing.shop@gmail.com